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Service is down due to human error

March 15, 2024 at 3:53 PM UTC

Gateway Dashboard

Resolved after 15h 39m of downtime March 16, 2024 at 7:32 AM UTC

March 15, 15:53 UTC: Due to human error, two critical namespaces were dropped from Kubernetes and service went down.

March 15, 16:48 UTC: All the critical components are running in Kubernetes, but DNS still needs to be updated.

March 16, 06:53 UTC: DNS has been updated, but due to DNS TTL (time-to-live) changes Kubernetes cluster is still using old information from DNS.

March 16, 07:32 UTC: DNS updates propagated to all necessary places and All systems should be back online.